Betsy Seybolt wants more clients, but she’s nervous she won’t be able to deliver on her promises once a client hires her. Dallas shares a framework to help Betsy release her self doubt and trust her abilities as a coach. That way, she can fall in love with selling and enroll clients without feeling conflicted or afraid.
Key Takeaways
- Reframe Doubt as Inexperience: Replacing self-doubt with the understanding that it’s simply a lack of experience can reduce self-judgment and create a more positive mindset towards learning and growth.
- Use Narration to Build Trust: Narrating your thoughts and feelings during both client and sales conversations can build trust and transparency, showing clients your genuine intention to serve and support them.
- Set Clear Expectations: Being transparent about the sales process from the outset helps potential clients feel respected and prepared, creating a more grounded and open conversation.
- Gamify Sales and Set Micro Goals: Break down the sales process into smaller, manageable goals. Focus on specific skills to cultivate during sales calls, such as consistency, holding silence, and responding to objections. This approach makes the process more enjoyable and helps track progress beyond just closing sales.
- Center the Client to Love Selling: Shift the focus from personal performance to advocating for the client’s success. This involves understanding their needs, addressing their concerns, and providing value through transparent and empathetic communication. By centering the client, sales become a service-oriented activity rather than a self-centered task.
Timestamps & Key Topics
[00:36] Betsy shares her discomfort with selling despite her marketing skills
[01:16] Discussion on the difference between marketing and selling
[02:28] Betsy expresses her fear of not getting sales right and delivering value
[04:10] Dallas reframes “doubt” to “inexperience” to alleviate self-judgment
[05:14] Discussion on Betsy’s tactical concerns with selling
[07:18] Dallas helps Betsy create a template for managing capacity and delivering value
[10:13] The power of narration in client and sales conversations
[13:29] How to handle objections with narration and curiosity
[15:41] Discussion on how to sustain momentum in booking sales calls
[18:03] An approach to transparency and setting expectations with potential clients
[19:15] Setting micro goals to cultivate sales skills
[21:31] Betsy and Dallas discuss the skill of maintaining consistency in sales calls
[22:27] Betsy shares a strategy she uses to talk about her coaching with potential clients
[23:04] Advice on making practice sales calls realistic
[25:44] How to find joy in the sales process
[26:50] The importance of centering the client during the sales process
[28:48] Distinction between politeness and kindness during the sales process
[30:45] Advice on working outside your comfort zone