I often talk about the importance of exceeding expectations with your clients and community. It’s actually one of my six success pillars for coaches. Basically, I encourage you to look for simple ways to go the extra mile with your clients and customers. That might look like:

How many prospective clients pass on the opportunity to work with you because they just don’t have the funds? I remember years ago wanting so badly to join a platinum level mastermind with a very well-known coach. The investment was $100,000 for the year…. #gulp. So, I passed because the financial commitment was just out of reach.

Not too long ago, I spoke about the big reason why I hate 3-12 month packages and why I prefer a month to month agreement in my coaching practice. I got a lot of emails saying things like, “but that means your client is in control of your end date instead of you!” And that’s true. In fact, just last week, I experienced exactly what so many of you were concerned about, and I wanted to share my experience.